Redesigning a learning management system
A full redesign of Intuo's Learning Management System, making it easier for employees to discover content, track progress and grow their skills.
About
I worked as a Product Designer at Intuo from Jul 2019 to Mar 2021. This project ran from June 2020 to Sep 2021.
My responsibilities
- UX & UI design
- Prototyping & testing
- Visual Design
Tools
- Overflow (userflows)
- Maze (user testing)
- Figma
Overview
Intuo is a talent enablement platform. It connects insights from all aspects of an employee journey. From measuring engagement, and facilitating one-on-one conversations, to tracking objectives and providing employees with an easy to use learning system that will drive development.
Project
My focus at Intuo was improving the Learning Management System. I worked on several key areas:
Skill management features
I designed features around skill profiles, growth plans and progress tracking so employees could see which skills they had developed over time.
Read moreCourse library management
I designed course management features including external course approvals, personal libraries and the onboarding flow for new users.
Library organisation
Company libraries can hold a lot of content. I designed folder management, collections and favourites to help users find what they need quickly.
User-generated content
Originally, only admins and team leads could add content. That created a bottleneck. I designed features that let any employee suggest and add resources to the library.
I was also responsible for the complete visual redesign of the library.
Process
You can read more about my process on Intuo's Conversation Redesign case study.
End result
A selection of screens from the redesigned Learning Management System.
Before and after: the course overview redesign.
The redesigned course flow.
Research showed users needed learning features on the go, so we brought key functionality into the mobile app.
Library onboarding
First-time users are guided through a short wizard that personalises their library experience. Every step can be skipped and completed later.
The intro sets the context.
Current skills assessment.
Skills the user wants to develop.
Skill rating.
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